You may receive error message
0x800ccc0e when windows live error, can't send messages ..., this
page contains some useful information to repair your
code 0x800ccc0e, if you fixed this error from this help article, you
can email us (firstname.lastname@example.org ) give your
feedback, and we hope you can share this page to your friends if they need like you, thanks.
you try to send or receive messages in Outlook 2000, you may receive
one of the following error messages:
- "The connection to the
server has failed. Account: 'account name', Server: 'SMTP or POP
server name', Protocol: SMTP (or POP), Port: 25 (or 110), Secure
(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E."
- "Unable to connect to
the server, Account: 'account name', Server: 'SMTP or POP server
name', Protocol: SMTP (or POP), Port: 25 (or 110), Secure (SSL):
No, Socket Error: 10051, Error Number: 0x800CCC0E"
How to fix?
To troubleshoot this 0x800ccc0e issue, follow these steps:
- When you receive of the error
make a note of the name of the server referenced in the error
Run, and then
type TELNET servername,
where servername is the name of your mail server.
OK. If you cannot
connect to the server by using Telnet, there is a network
connection problem to your mail server or to your Internet
service provider (ISP). Contact your network administrator or
ISP to help resolve the connection problem.
- If Telnet is successful, click
Start, point to
All Programs, and
then click Outlook
- Try to log on to Outlook
Express with your Outlook 2000 mail account. If you cannot log
on by using your Outlook 2000 account, the problem may be caused
by a Winsock or MAPI issue. See contact information later in
this article to contact Microsoft Product Support to help
resolve the issue. If you can log on using your Outlook 2000
e-mail account, continue to Step 6.
- Quit Outlook Express, and then
start Outlook 2000.
- To remove the existing
account, click E-mail
Accounts on the
- Click View or change
existing e-mail accounts, and then click
- Click to select the e-mail account, and then click
- Click Finish to
close the E-mail Accounts window.
- On the File menu,
click Import and Export..
- Click to select the
Import Internet Mail Account Settings check box, and then
Outlook finds and imports your account from Outlook Express.
- Quit Outlook 2000, and then
restart Outlook 2000.
Try to log on with your account. If you can log on and send and
receive messages, this issue was caused by a
corrupted account. If
you still receive the error messages after you finish these steps,
contact Microsoft Product Support to resolve the issue.
For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following
Microsoft Web site:
Note In special cases, charges that are ordinarily incurred
for support calls may be canceled if a Microsoft Support
Professional determines that a specific update will resolve your
problem. The usual support costs will apply to additional support
questions and issues that do not qualify for the specific update in
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for further help.
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