You may receive ccapp.exe error message when bad image, computer shuts down ..., this page contains some useful information to repair your computer ccapp.exe file error, if you fixed this error from this help article, you can email us (windowsxpregistrycleaner@gmail.com ) give your feedback, and we hope you can share this page to your friends if they need like you, thanks.

• When you try to log off, restart, or shut down your Windows XP computer, the screen may flash, and the computer does not log you off, restart, or shut down.
  
  This problem occurs if you install some versions of Norton Antivirus 2003. The ccApp.exe program causes this error. The ccApp.exe program is loaded at startup.
   
• How to fix?
  
  Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
  
  Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.
  
  Click here to learn more about "Computer viruses: description, prevention, and recovery"
  
  To resolve this problem, use Symantec LiveUpdate to update your Symantec Common Client program and your Norton AntiVirus program.
  
  For more information about this issue, visit the following Symantec Web site:
  Cannot shutdown or restart computer or log off users after installing Norton AntiVirus 2003
  
  
  To repair this issue on Windows XP Professional computers that are not a member of a domain and on Windows XP Home computers, use the Fast User Switching feature. When this feature is enabled, follow these steps:
  
  1. Click Start, and then click Log Off.
  
  2. Click Switch User.
  
  3. Click Turn off computername.
  
  4. Click Turn Off or click Restart.
  
  5. At the prompt that warns that other people are logged on to this computer, click Yes.
  
  Help link:
  
  Click here to learn more about "HOW TO: Use the Fast User Switching feature in Windows XP "
   

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