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Computer crash WinXP running a program

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Your windows xp computer may crash unexpectedly while it is running a program, such as a game, that uses sound.


Cause: This problems may occur if your system uses a Realtek AC'97 Audio device and if the wrong driver is installed for the device.


How to fix?

To resolve this problem, follow these steps:

• Install the latest version of the driver that is offered by Microsoft Windows Update.
  
  1> Click Start, point to All Programs, and then click Windows Update.
  
  2> Click Scan for updates.
  
  3> In the left pane, click Windows XP.
  
  4> In the right pane, under Recommended Updates, find Windows XP Driver for Realtek AC'97 Audio
  driver, and then click Add.
  
  5> Click Review and install updates.
  
  6> Click Install Now.
  
  7> Read the terms of the license agreement, and then click I accept to start the driver installation.
  
   
• Revert to the previously installed driver
  
  If the device fails after you install the new driver, you can use the Roll Back Driver feature to revert to the previously installed driver for the device. To do this, follow these steps:
  
  1> Right-click My Computer, and then click Properties.
  
  2> Click the Hardware tab, and then click Device Manager.
  
  3> Expand Sound, Video and Game Controllers.
  
  4> Right-click the Realtek AC’97 Audio driver, and then click Properties.
  
  5> Click the Driver tab, and then click Roll Back Driver.
   

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Microsoft help links for windows crashing error

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• FIX: A crash dump file is not generated after a fatal system error occurs on a computer that is running Windows Server 2003 Service Pack 1
   
• Computer Crashes When You Try to Restore Microsoft Information Store in Windows 2000
   
• A Windows Vista-based computer may crash when a SATA hard disk drive uses Parallel Advanced Technology Attachment (PATA) mode
   
• How To Check Crash Control Settings On Remote Computer
   
• Computer May Crash and STOP 0x0000000a or 0x0000004e Error Messages May Be Displayed When Citrix Metaframe Software Is Installed
   
• The Offline Crash Diagnostic tool for Windows XP is available
   
• The GetEngineFiles.exe process may crash on a computer that is running Microsoft Antigen 9.0 for Exchange with Service Pack 1

 

• If you still haven't fixed the windows crashes problem:
  
  1. Please try the tool windows registry optimizer, it safely cleans PC errors & invalid entries cause slow speed, blue screen, deadlock errors and crashing, and repair registry problems to speedup your computer performances. It is easy to use. And you can scan your PC errors for free first!
  
  2. Some pc error is related to driver problems, Driver Update software is designed to quickly locate the most current drivers specific to your computer system, you can run a free scan for your pc driver update first.

That is we find the help informations to repair xp computer crash error, hope our page is helpful to you, if you still haven't fixed this errors, please contact microsoft support for further help.

 

 

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(Simple Steps:>>Download >>Install >>Free Scan >>Repair. that's all.)
 

 

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